TERMS OF SERVICE
Last updated: April 10, 2025
Welcome to penelopesantana.com. By accessing or using this website, booking a service, or purchasing a product, you agree to the following Terms of Service. If you do not agree with any part of these terms, please do not use the site or services.
1. Use of Website
You may browse this website for personal use only. You agree not to copy, distribute, modify, or republish any content (including images, text, or design) without written permission from Penelope Santana Photography. All content on this site is protected under copyright law.
2. Photography Services
When you inquire or book a session, you agree to communicate honestly and provide accurate event details. All photography services are subject to availability, and your session is not confirmed until a signed contract and retainer have been received. Final image delivery timelines and service details will be outlined in your contract.
3. Payments & Refunds
All services and products are priced in USD. Payment plans and retainers may be offered at our discretion. Because of the personalized and creative nature of photography, all retainers and payments are non-refundable, unless otherwise stated in your client contract.
For digital products (coming soon), all sales will be final unless explicitly stated otherwise.
4. Intellectual Property
All content on this site—including photographs, designs, branding elements, and text—is the intellectual property of Penelope Santana and may not be used without permission. Clients receive personal-use rights for images unless commercial rights are agreed upon in writing.
5. Scheduling & Rescheduling
Session reschedules may be accommodated based on availability and at our discretion. Weather, illness, or emergencies will be handled on a case-by-case basis. No-shows and late cancellations may result in forfeited payments.
6. Limitation of Liability
We do our best to provide accurate, timely, and professional service, but we do not guarantee that the website will always be available or error-free. We are not responsible for any technical issues, data loss, or damages arising from the use of this site or services.
7. External Links
Our website may contain links to third-party sites or tools. We are not responsible for the privacy practices, content, or availability of those sites.
8. Changes to These Terms
We may update these Terms of Service at any time. Changes will be reflected on this page with an updated effective date. Continued use of the site after changes means you accept the updated terms.
9. Contact
If you have any questions about these Terms, please contact us:
connect@penelopesantana.com